• All listings are made to order unless specified in the listing title as READY TO SHIP.
  • Please allow 1-3 weeks for production based on time of year and size of your order.
  • If you would like a rush on your order, please send me a message BEFORE purchasing and I will let you know if it is possible and what the extra fee will be.
  • All sale items are final sale.
  • If an item is lost in the mail, I allow 2-3 weeks before taking action with replacing or filing a claim. I have never had an item officially lost, just delayed!
  • In the unfortunate event that an item is damaged or faulty upon arrival, I will fix at no cost to you.
  • If you would like to exchange/return an item, return shipping is to be covered by you. It must be shipped within 5 days of receiving it and be in original packaging.
  • If your chain breaks with regular wear, I will fix for free but shipping is to be covered by you.